Financial Services
The Financial and Insurance market is amid unprecedented changes and challenges as the industry adjusts to emerging climate and security risks, societal and technological change, and the on-going political uncertainty. These forces are reshaping the F&I space with new business models and competitors emerging on a regular basis. F&I entities are in the midst of a seismic change that affects all aspects of business, including where and how they engage with customers in an omnichannel world. In any period of change and challenges, opportunities exist. Fletcher helps clients develop responses to change and stay ahead of competitors. We use our suite of services that include primary sourced competitive intelligence, our best-in-class strategic Win/Loss program, tradeshow support, year-round competitive monitoring, and strategy planning session facilitation. Fletcher's analyses reveal what competitors are doing and the how and why behind their actions.
Services and Solutions
Client testimonials
"Fletcher put together data no one else could, resulting in driving our business decision and winning back past clients" - SaaS sales VP
Sales Enablement
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Voice of Customer
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Competitor Pricing Analysis
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Battlecards
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Win/Loss Analysis
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Renewal Intelligence
Strategy Enablement
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M&A Due Diligence
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​Competitor Roadmap Strategy
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Competitor Monitoring
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Competitor Landscape Analysis
Product Marketing
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Competitor Deep Dives
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Product Deep Dives and Comparison
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Conference Intelligence
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Go-To-Market Analysis
Case Studies
Long-term Financial Institution Relationship​
For 16 consecutive years, Fletcher has conducted a competitive landscape assessment for a leading global financial institution by benchmarking competitors' financial services and technology products, infrastructure, and sales organization structure. Through annual benchmarking and competitor deep dives, Fletcher's insights have assisted our client's C-Suite and Board strategies to streamline its operations, organizational structure, and customer experience journeys that resulted in customer base growth, while reducing customer churn rates. Additionally, Fletcher's services facilitated the client's strategic acquisitions, enhancing offerings for customers, and contributed to winning industry awards for customer service.
