News, Updates & Company Info - Our Blog

General | Strategy | Win/Loss

It’s easy to conduct Win/Loss and get little benefit. It’s also easy to perform Win/Loss (W/L) in a truly effective way and derive great benefits that lead to improved value propositions, increased win rates, and ultimately…

July 1, 2020 Read more

Ten Steps to Maximize Your Win/Loss Results

Win/Loss

Win/Loss programs come in a wide variety of structures and offers, and we’ve seen most of them. What we’ve found is that there are certain steps any company can take to maximize their return on investment in Win/Loss.…

June 7, 2020 Read more

Renewal Intelligence

Research | Strategy | Win/Loss

Sales reps are often surprised when a key account that they thought was satisfied does not renew. There may have been an assumption that because the account had not raised any issues, renewal was a certainty. This “no news is good…

May 28, 2020 Read more

The Untapped Value of Customer Feedback

Competitive Intelligence | Win/Loss

In an age where technology shrinks distances, understanding your customers has never been more important. Truly understanding your customers goes beyond who, to knowing why they buy. What drives their decisions, what are their met…

April 30, 2020 Read more

The Future of Insurance: An IoT Perspective

Finance & Insurance | Uncategorized

Background: Industry experts, such as Arm (a leading semiconductor IP company whose technologies reach nearly three-quarters of the global population), predict there will be one trillion IoT (internet of things) devices by…

March 25, 2020 Read more

Creating a Winning Cause – Business culture as a source of competitive advantage

Competitive Intelligence | General

Notes from the UK /E.U. Office of Fletcher CSI. On Friday 31st January 2020, the UK withdrew from its membership of the European Union. This has been a momentous time in the history of Great Britain and Northern Ireland. The…

February 27, 2020 Read more

T-Mobile & Sprint Merger Approved

General | Technology

The approval of the T-Mobile and Sprint merger has both near-term and long-term impacts for the market. The near-term impact is one of confusion, fear, uncertainty, and waiting. The long-term impacts revolve around change,…

February 27, 2020 Read more

Your CI Refresh Check List

Competitive Intelligence | General | Strategy

It’s the start of the year, which means its time to evaluate what went well, and where you or your team can improve. Whether you are a department of one or many reviewing your strengths and weakness is a critical component for…

January 31, 2020 Read more

Year End Planning – You can have it good, fast, and cheap, or pick two.

Uncategorized

For many businesses, November and December are some of their busiest times. This is when companies close out their books on the year ending, review results, plan for the coming year, and generally ride the year end cycle. It is also…

December 5, 2019 Read more

CiMi.Con USA 2019

General | Trade Shows

Mark Gigliotti (left), Erik Glitman (right) at CiMi.Con USA 2019 Cimi.con USA was held November 6-8th in Boston, MA and attracted CI professionals from around the world. The conference kicked off with a presentation from Celestine…

December 2, 2019 Read more

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