Company History

Fletcher/CSI is a competitive intelligence and strategy consulting firm advising leading companies around the globe. The U.S. headquarters, founded in 1988, is located in Williston, Vermont, and the European headquarters, established in 2010, is located in Bucks, United Kingdom. Erik Glitman founded Fletcher/CSI in 1988, which makes the firm one of the longest-running, independently-owned primary research firms that serves the global Fortune 500 and emerging companies. Since its founding, Fletcher/CSI has evolved into a firm that provides five strategic consulting services: Market Intelligence Platform, Primary Research, Win/Loss Analysis, Strategy Workshops, and Trade Show Intelligence. We offer all five services to clients that fall under our Life Sciences, Technology, Finance & Insurance, Consumer & Industrial Goods, and Business Services practice groups. Our guiding principle is to deliver simple, powerful, insightful, intelligence across all of our practices and services.

Our core staff is comprised of in-house employees based in the U.S. and the UK.  The in-house research managers and analysts in both countries also collaborate with affiliates in 25+ countries on a contract basis to gain insights about global markets. Fletcher/CSI staff are regular speakers at leading industry events, including SCIP, and are considered true thought leaders for their innovative perspectives on markets and market drivers.


Consultants should be easy to work with and deliverables should convey information that is easy to digest. We simplify your task by working together to prioritize research issues, and by helping you understand what the data means.


Consultants must deliver findings that are credible, corroborative, and lead to improved company performance. We support you with powerful information that stands up to the toughest decision makers.


Consultants need to guarantee that their deliverables provide more than raw data and facts. We enable you to make informed decisions by providing multiple insights and recommendations.


Consultants must aggregate all data and analyze it to tell a story. We help you understand intelligence in the larger context of your specific business issues so that you can take action.